I don’t shop the meat or seafood department, however when I shop at Wegman’s in Wilkes-Barre, I run into it going through the aisles of the natural foods department. Yesterday at the end of the soup aisle, I saw people gathered around a display in the seafood department. A man was poking at something and children were giggling. I became concerned when I heard a child scream, “It’s moving!” and as the family moved on, the sad situation began to reveal itself.
At first I couldn’t bear to get closer.. and I contemplated leaving my cart and walking out. Many years ago, it’s what I would have done. But I know that it wouldn’t make a difference. It’s possible I was the only person in the store that had a problem with live lobsters forced to perch on a bed of ice.
I have sent Wegman’s positive feedback several times for carrying brands and products I love like So Delicious, Amy’s, a fabulous gluten free department so convenient for my dad, and others - so I thought I would try to make a difference by letting Wegman’s know my shopper thoughts on this too.
Wegman’s engages customers well through social media, and before I was to the checkout I had a reply.
So I did DM.
And here I sit, the next day….. not holding my breath, still thinking about those poor lobsters. They’re doomed, and the next step for them is a pot of boiling water.